We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the damaged condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. A return request must be raised within 24 hours of delivery.
To start a return, contact us at:
📧 coexintech@gmail.com
📞 +91 85930 07647
Return Address:
COEXIN TECHNOLOGIES HEALTHCARE PRIVATE LIMITED
📍 Second Floor, 65/671, Backer Chamber, Major Santhosh Road, Kacheri, West Nadakkavu, Kozhikode, Kerala, 673011
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back without requesting a return will not be accepted.
Exceptions / Non-returnable Items
Some items may be marked as non-returnable, such as bulk orders.
Exchanges
If approved, exchanges will be processed, and the replacement product will be delivered within 5 business days from approval.
Replacement
If approved, replacement products will be delivered within 5 business days from the approval time.
Refund Policy
Once your return is received and inspected, you will be notified about the approval or rejection of your refund.
If approved, your refund will be processed and credited to your original payment method within 7 business days.
If you haven’t received a refund after 7 business days of approval, contact us:
📧 coexintech@gmail.com
📞 +91 85930 07647